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CUSTOMER INFORMATION

Refund & Cancellation.

Last Updated: October 31, 2026

At Instant Method, we aim to provide high-quality web development, design and digital services. This policy explains how cancellations and refund requests are handled.

1. Project Payments

Project prices, payment schedules, deposits and milestones will be agreed upon with the client before work begins. The agreed terms will be documented in the project proposal or service agreement.

2. Cancellation Before Work Begins

If a client requests cancellation before work begins, any refund will be assessed according to the agreed project terms and applicable law.

3. Cancellation After Work Begins

If a project is cancelled after work has started, the client may be responsible for work already completed, approved expenses and other amounts specified in the project agreement. Any remaining refundable amount will be assessed individually.

4. Completed Services

Completed and delivered services are generally not eligible for a refund simply because a client changes their mind. This does not affect any rights or remedies available under applicable consumer protection laws.

5. Revisions and Changes

Project revisions will follow the scope and revision limits agreed upon before work begins. Additional changes may require extra time or payment, subject to client approval.

6. Delays and Client Responsibilities

Clients are responsible for providing necessary content, feedback, approvals and other requested materials. Delays caused by missing information may affect delivery dates.

7. Refund Requests

To request a cancellation or refund, contact us with your project details, payment information and reason for the request. We will review the request and respond within a reasonable time.

8. Contact Us

Email: info@instantmethod.online

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